Return & Exchange

Thank you for shopping with us! We aim to provide you with the best shopping experience. Please read our return and exchange policy below carefully.

1. Eligibility for Returns and Exchanges

  • Items must be returned or exchanged within60 days of the delivery date.
  • The product must be unused, unworn, and in its original condition, with all tags and packaging intact.
  • Proof of purchase, such as an order confirmation or receipt, is required.

2. Non-Returnable Items

We do not accept returns or exchanges for:

  • Items marked as final sale.
  • Customized or personalized products.
  • Items that show signs of wear, damage, or alteration not caused by us.

3. Return Process

  • Step 1: Contact our customer service team at [email protected] to request a return authorization.
  • Step 2: Pack the item securely in its original packaging.
  • Step 3: Ship the item to the address provided by our team. Customers are responsible for return shipping costs unless the item is defective or incorrect.
  • Step 4: Once we receive and inspect the item, we will process your refund. Refunds will be issued to the original payment method and may take 7-10 business days to reflect.

4. Exchange Process

  • To exchange an item, please follow the same steps as the return process and specify the desired replacement item.
  • Exchanges are subject to product availability. If the requested item is unavailable, we will process a refund instead.

5. Defective or Incorrect Items

If you received a defective or incorrect item, please contact us within 7 days of delivery. We will cover the return shipping cost and provide a replacement or full refund.

6. Contact Us

For any questions or assistance, feel free to reach out to us: